Jetstar AirwaysJQ

Jetstar Airways is Australia's largest low-cost carrier and a wholly-owned subsidiary of Qantas. Launched in 2004 as Qantas' response to Virgin Blue's success in the domestic market, Jetstar has grown into a significant regional player operating 40+ destinations across Australia, New Zealand, and Asia. The airline carries over 30 million passengers annually across its group of carriers.

The Jetstar Group includes Jetstar Airways (Australia/New Zealand), Jetstar Asia (Singapore), and Jetstar Japan. While Jetstar is not part of any global alliance, its integration with Qantas means passengers can earn Qantas Frequent Flyer points on select fares and access seamless connections at Australian hubs.

For travelers with flexibility and minimal baggage, Jetstar delivers genuine value on domestic Australian routes and short-haul international flights. Compare total costs including bags and seat selection before assuming budget carriers are always cheapest.

Carry-On Allowance

Standard Allowance (all fares):

• 1 cabin bag: 56 x 36 x 23cm (22" x 14" x 9")
• 1 small item: 36 x 23 x 14cm (14" x 9" x 6")
• Combined weight: 7kg maximum (strictly enforced)

Fare/Bundle	Personal Item	Cabin Bag	Combined Weight
Starter	Free	Free	7kg total
Starter Plus	Free	Free	7kg total
Flex	Free	Free	14kg total
Flex Plus	Free	Free	14kg total
Business	Free	Free	14kg total

Strict Enforcement: Jetstar actively weighs and measures cabin bags at check-in counters and boarding gates. If your bags exceed limits, you'll pay a gate excess baggage fee, which is significantly higher than pre-booking.

+7kg Extra Carry-On Upgrade: For AUD $60+ domestic (AUD $85+ international), upgrade to 14kg total cabin allowance. Book online for the best price.

Checked Baggage

No checked bags included in Starter fare. Pre-book online for the lowest rates.

Checked Bag by Fare/Bundle:

Fare/Bundle	Checked Allowance	Weight Limit
Starter	Not included	—
Starter Plus	20kg included	32kg per item max
Flex	Not included	—
Flex Plus	20kg included	32kg per item max
Business	30kg included	32kg per item max
Business Max	30kg included	32kg per item max

Pre-Purchase Prices (approximate):

Allowance	Domestic (at booking)	International (at booking)
15kg	AUD $55 (~$35)	AUD $80 (~$51)
20kg	AUD $65+	AUD $90+
30kg	AUD $85+	AUD $120+
40kg	AUD $100+	AUD $150+

Airport Baggage Purchase:

Route	First 20kg	Per Additional kg
Domestic	AUD $120 (~$77)	AUD $30 (~$19)
International	AUD $170 (~$109)	AUD $50 (~$32)

Important Notes:

• Maximum 40kg total per person
• No single item over 32kg
• Prices increase closer to departure
• Lowest prices when booked with original flight purchase

Overweight & Oversized

Overweight (at airport):

Route Type	Fee Per kg Over Allowance
Domestic	AUD $30 (~$19)
International	AUD $50 (~$32)

Oversized Items:

• Items with one side longer than 100cm: AUD $25 handling fee per item
• Items exceeding 140cm on any side may require special handling

Special Items

Item	Fee	Notes
Golf clubs	Standard	Counts toward checked allowance, max 32kg
Skis/Snowboard	Standard	Counts toward checked allowance
Bicycle	Standard	Must be boxed, counts toward allowance
Surfboard	Standard	Up to 3.2m accepted
Baby stroller	Free	Gate-check available
Car seat	Free	Gate-check available
Wheelchair	Free
Large instruments	Seat purchase	Must fit in seat

Economy Class (A320/A321)

Seat Specifications:

• Configuration: 3-3
• Seat pitch: 29" (74cm) - tight by industry standards
• Seat width: 17.8-18.2" (45-46cm)
• Recline: Limited
• Power: USB ports on A321neo aircraft; older A320s have no charging

Extra Legroom Seats:

• Row 1 (bulkhead): More legroom but restricted floor storage
• Exit rows: Additional legroom, restrictions apply
• A321neo rows 12 and 29: Premium legroom due to missing seats in front
• Book from AUD $35-85 depending on route

No Complimentary Service:

• No free food, drinks, or blankets
• Purchase via onboard menu or pre-order online

Business Class (787 Dreamliner - International)

Current Configuration (until March 2026):

• Configuration: 2-3-2
• Seats: 21 recliners (not lie-flat)
• Seat pitch: 38"
• Personal entertainment screens
• Complimentary meal, drinks, and amenity kit
• Priority boarding and check-in

787 Refresh (from March 2026):

• 44 Business Class seats (doubled capacity)
• New Recaro seats (same model as Emirates Premium Economy)
• Wi-Fi included
• USB-C charging (60W)
• Streaming entertainment to personal devices (no seatback screens)
• Qantas Points upgrades from Economy available

Entertainment & WiFi

A320/A321 Domestic:

• No seatback entertainment on most aircraft
• No Wi-Fi
• Bring your own entertainment

787 Dreamliner International:

• Seatback screens in Business (until 2026 refresh)
• Streaming entertainment post-2026 refresh
• Wi-Fi available (purchase or free for Business)

Food & Beverage

Pre-Order for Savings:

• 10-20% off onboard prices when pre-ordered
• Pre-order at least 24 hours before departure

Typical Menu Items:

• Hot meals: AUD $10-18
• Snacks: AUD $3-8
• Soft drinks: AUD $3-5
• Alcoholic beverages: AUD $7-12