IATA Code

X3

ICAO Code

HLX

Country
Germany
Routes

226

Last updated: January 27, 2025

About

TUIfly is a German leisure airline headquartered in Hanover, operating as part of the TUI Group, the world's largest tourism company. Founded in 2007 through the merger of Hapag-Lloyd Express and Hapagfly, TUIfly has become one of Germany's leading holiday carriers, connecting German travelers to popular vacation destinations across Europe, North Africa, and beyond.

The airline operates primarily as the in-house carrier for TUI Germany's package holiday business, meaning most passengers fly TUIfly as part of a TUI vacation package. This integration with TUI's tour operator business distinguishes TUIfly from traditional scheduled carriers and pure low-cost airlines. While TUIfly also sells flight-only tickets, the majority of its capacity is dedicated to serving TUI holidaymakers.

TUIfly is part of the broader TUI Airlines network, which includes sister carriers TUI fly Belgium, TUI fly Netherlands, TUI fly Nordic, and TUI Airways (UK). Together, these airlines form one of Europe's largest leisure airline groups. TUIfly is not a member of any major airline alliance but partners with Miles & More (Lufthansa's frequent flyer program), allowing passengers to earn miles on TUIfly flights.

Hubs & Focus Cities

Airports where TUIfly operates 5+ routes

+14 more hub airports

Network

31 airports served

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Baggage Policy

TUIfly's baggage policy varies significantly depending on how you book. Package holiday customers typically have generous baggage included, while flight-only passengers may need to purchase baggage separately.

Important: Check Your Booking

TUI Package Holidays:

  • Usually include 20 kg checked baggage per person
  • Baggage allowance specified in your travel documents
  • Higher weight limits available as package upgrades

Flight-Only Bookings:

  • May not include any checked baggage
  • Baggage must be purchased separately
  • Always verify allowance before traveling

Carry-On Allowance

Personal Item (all passengers):

  • Dimensions: 40 x 30 x 20 cm (16 x 12 x 8 in)
  • No weight limit specified
  • Examples: Handbag, laptop bag, small backpack

Cabin Bag (all passengers):

  • Dimensions: 55 x 40 x 20 cm (22 x 16 x 8 in) including handles and wheels
  • Weight limit: 6 kg (13 lbs)
  • Must fit in overhead bin
Item Dimensions Weight Included
Personal item 40 x 30 x 20 cm No limit All fares
Cabin bag 55 x 40 x 20 cm 6 kg All fares

Note: The 6 kg cabin bag limit is strictly enforced. Bags exceeding this weight may need to be checked.

Checked Baggage

Standard Size: 158 cm (62 in) linear dimensions maximum (length + width + height)

Package Holiday Customers:

Most TUI package holidays include checked baggage:

Package Type Bags Included Weight per Bag
Standard TUI Holiday 1 bag 20 kg (44 lbs)
Premium/All-Inclusive 1-2 bags 20-25 kg (44-55 lbs)

Flight-Only Customers:

When Purchased Price (approx.) Weight
At booking From EUR 15 (~$16) 20 kg
After booking (online) From EUR 25-40 (~$27-43) 20 kg
At airport Higher fees apply 20 kg

Additional Baggage:

  • Second checked bag: From EUR 50 (~$54)
  • Prices vary by route and timing

Overweight & Oversized Fees

Condition Fee
21-25 kg Approx. EUR 5-10 per kg
26-30 kg Approx. EUR 10 per kg
31-32 kg Approx. EUR 15 per kg
Over 32 kg Not accepted

Maximum weight per bag: 32 kg (70 lbs)—heavier items must be shipped separately.

Special Items

Item Fee (Online) Notes
Golf clubs EUR 50 (~$54) One bag, max 20 kg
Skis/Snowboard EUR 50 (~$54) One set including boots
Bicycle EUR 60 (~$65) Max 32 kg, properly packed
Surfboard EUR 60 (~$65) Surfboard or kiteboard
Diving equipment EUR 50 (~$54) One set
Stroller Free Gate-check available
Car seat Free For children under 2
Wheelchair Free

Book in Advance: Sports equipment fees are significantly lower when pre-booked online rather than at the airport.

Fees vary by route and season. Verify at tuifly.com/baggage or check your TUI booking documents before traveling.

In-Flight Experience

TUIfly operates an all-economy cabin configuration, typical of leisure carriers. The airline focuses on efficient, comfortable transport to holiday destinations rather than premium cabin products.

Seating

Boeing 737 MAX 8:

  • Configuration: 3-3, 189 seats
  • Seat pitch: 29-31 inches (74-79 cm)
  • Seat width: 17.3 inches (44 cm)
  • Modern slimline seats
  • USB charging at every seat

Boeing 737-800:

  • Configuration: 3-3, 189 seats
  • Seat pitch: 29-31 inches (74-79 cm)
  • Seat width: 17.3 inches (44 cm)
  • Standard economy seats

Extra Legroom Seats:

  • Exit row seats: Up to 36 inches (91 cm) pitch
  • First row seats: Additional space but no underseat storage
  • Reservable for a fee during booking

Seat Selection:

  • Free random assignment at check-in
  • Paid seat selection available during booking
  • Preferred seats (extra legroom, front rows) at premium prices
  • Window/aisle preferences available for a fee

In-Flight Service

Complimentary:

  • Non-alcoholic beverages on most flights
  • Light snack or sandwich (varies by route and flight time)

For Purchase:

  • Hot and cold meals
  • Alcoholic beverages
  • Premium snacks and confectionery
  • Duty-free shopping

Menu Highlights:

  • Hot meals on longer routes (Egypt, Canaries)
  • German and international options
  • Children's meals available with advance notice
  • Special dietary meals (vegetarian, halal) with pre-order

Payment: Credit/debit cards and cash (EUR) accepted on board.

Entertainment

  • No seatback screens on most aircraft
  • Bring your own entertainment (smartphone, tablet, book)
  • WiFi not available on TUIfly flights
  • In-flight magazine with destination guides

Tip: Download entertainment before your flight as there is no streaming service.

Cabin Features

Boeing 737 MAX 8:

  • Larger windows than 737-800
  • Quieter cabin with reduced engine noise
  • Improved cabin air quality
  • USB charging at every seat
  • Modern LED mood lighting

Boeing 737-800:

  • Standard narrow-body configuration
  • Air conditioning throughout
  • USB charging on most aircraft

Tips & Tricks

Booking

  1. Book through TUI for best value: TUIfly flights as part of a TUI package often include baggage and transfers that would cost extra separately
  2. Compare flight-only pricing: Sometimes booking flight + hotel separately is cheaper, but factor in baggage fees
  3. Check multiple German airports: TUIfly operates from many airports—check departures from your nearest options
  4. Book early for peak dates: Christmas, Easter, and German school holidays fill quickly

Baggage

  1. Verify your allowance: Package holidays and flight-only bookings have different baggage inclusions—check your specific booking
  2. Book bags online: Airport baggage fees are significantly higher than online prices
  3. Weigh bags at home: TUIfly enforces the 6 kg cabin bag limit strictly
  4. Sports equipment in advance: Golf, ski, and bike fees are much lower when pre-booked

At the Airport

  1. Check in online: Opens 24 hours before—use it to select seats and save time
  2. Download TUI app: Manages both flights and holiday bookings in one place
  3. Allow buffer time: German airports can have long security queues during holiday periods
  4. Know your terminal: TUIfly operates from various terminals depending on airport

In-Flight

  1. Bring entertainment: No seatback screens or WiFi—download content before flying
  2. Snacks from home: While food is available on board, bringing your own saves money
  3. USB cable essential: All 737 MAX aircraft have USB charging
  4. Dress in layers: Cabin temperatures can vary

TUI Package Customers

  1. Use TUI app: Integrates flight, hotel, transfers, and activities
  2. TUI reps at airports: Look for TUI staff at resort airports for assistance
  3. Combined earning: Add Miles & More number to earn airline miles on your TUI holiday flight
  4. Flexibility add-ons: Consider TUI's flexibility options if travel plans might change

Miles & More

  1. Link your account: Add your Miles & More number when booking to earn miles
  2. Check earning rates: Miles earned vary by fare class—higher fares earn more
  3. Status benefits: Miles & More Senator and HON Circle members may receive priority services

Common Issues

  • No seat selection without fee: Free check-in assigns seats randomly—pay for selection if sitting together matters
  • Cabin bag weight limit: The 6 kg limit is unusually strict—pack light in your carry-on
  • Leisure schedule timing: Flights often depart very early or late to maximize aircraft utilization
  • No WiFi: Unlike some competitors, TUIfly does not offer in-flight WiFi
  • Seasonal route changes: Routes and frequencies change significantly between summer and winter schedules