Garuda Indonesia logo

Indonesia

Garuda IndonesiaGA

IATA Code

GA

ICAO Code

GIA

Country
Indonesia
Routes

248

About

Garuda Indonesia is the flag carrier of Indonesia and one of Asia's most respected full-service airlines. Headquartered at Soekarno-Hatta International Airport near Jakarta, the airline operates a fleet of approximately 75 aircraft serving 90 destinations across Asia, the Middle East, Australia, and Europe.

As a SkyTeam member (since 2014), Garuda Indonesia offers global connectivity through 19 partner airlines including Delta, Korean Air, and KLM. The airline is known for its signature "Garuda Indonesia Experience"—a service concept rooted in Indonesian hospitality that incorporates the warmth and culture of the archipelago.

Garuda Indonesia has won numerous awards for its service quality, including recognition for its cabin crew training and in-flight dining featuring Indonesian cuisine. The airline emerged from restructuring in 2022 and is actively expanding, with plans to reach 100 aircraft by the end of 2025.

Hubs & Focus Cities

Airports where Garuda Indonesia operates 5+ routes

+1 more hub airports

Network

69 airports served

Loading map...

+19 more airports

Baggage Policy

Carry-On Allowance

Cabin Bag (all fare classes):

  • Dimensions: 56 x 36 x 23 cm (22" x 14" x 9") or 115 cm total
  • Weight: 7 kg (15 lbs) maximum
  • Included: All fares

Personal Item:

  • One additional small item (laptop bag, handbag) permitted
  • Must fit under seat in front

Regional Aircraft (CRJ/ATR):

  • Smaller dimensions: 41 x 34 x 17 cm (16" x 13" x 7")
  • 92 cm linear total
Class Cabin Bag Personal Item Total Weight
Economy 1 piece 1 item 7 kg max
Business 1 piece 1 item 7 kg max

Checked Baggage - Domestic Flights (Weight Concept)

Fare Class Allowance
Economy 20 kg (44 lbs)
Business 30 kg (66 lbs)

Checked Baggage - International Flights (Weight Concept)

Most international routes use the weight system—distribute weight across any number of bags.

Fare Class Allowance
Economy 30 kg (66 lbs)
Business 40 kg (88 lbs)

Checked Baggage - USA Routes (Piece Concept)

Flights to/from the United States use piece-based allowances.

Fare Class Pieces Weight per Piece
Economy 2 bags 23 kg (50 lbs) each
Business 2 bags 32 kg (70 lbs) each

Size Limit: 158 cm (62 in) total linear dimensions (L + W + H) Max Per Piece: 32 kg (70 lbs)—bags over this limit are not accepted

Elite Status Benefits

Status Bonus Allowance
SkyTeam Elite +10 kg (weight) or +1 piece (piece system)
SkyTeam Elite Plus +20 kg (weight) or +1 piece (piece system)
GarudaMiles Platinum Additional allowance varies by route

Excess Baggage Fees

Route Type Fee Range
Domestic From IDR 17,000/kg (~USD 1.10)
International IDR 66,000-242,000/kg (~USD 4-15)

Prepaid Baggage Discount:

  • Save 10% by purchasing excess baggage online or via call center
  • Available up to 6 hours before departure
  • Packages: 5 kg, 10 kg, 15 kg, 20 kg, 25 kg, 30 kg, 35 kg, 40 kg
  • One package per passenger per sector

Special Items

Item Fee Notes
Golf clubs Standard Counts toward allowance
Skis/snowboard Standard Counts toward allowance
Surfboard Standard Counts toward allowance
Bicycle Standard Must be boxed
Car seat Free Does not count toward allowance
Stroller Free Gate-check available
Wheelchair Free Medical equipment free

Fees as of January 2025. Use the Garuda Indonesia Excess Baggage Calculator for current rates.

In-Flight Experience

Business Class

Boeing 777-300ER:

  • Configuration: 2-2-2
  • Pitch: 73" (185 cm)
  • Recline: 180 degrees (lie-flat bed)
  • Screen: Personal entertainment system
  • Features: Direct aisle access in some configurations, AC power, USB ports

Airbus A330-300 (Long-Haul Configuration):

  • Configuration: 1-2-1 reverse herringbone (Collins Aerospace Super Diamond seats)
  • Direct aisle access for all passengers
  • Fully lie-flat bed
  • Screen: 18" HD touchscreen
  • Features: Amenity kit (eau de toilette, body lotion, mouthwash), complimentary WiFi

Airbus A330-300 (Regional Configuration):

  • Configuration: 2-2-2
  • Recline: Angled lie-flat

Boeing 737-800:

  • Configuration: 2-2
  • Pitch: 42"
  • Screen: 9" personal touchscreen
  • Features: In-seat power, footrest, adjustable headrest

Business Class Amenities:

  • Refreshing hot towels
  • Premium Indonesian cuisine with international options
  • Complimentary wines and spirits
  • Amenity kits with Garuda Indonesia branded toiletries
  • Priority baggage handling
  • Lounge access at major airports

Economy Class

Boeing 777-300ER:

  • Configuration: 3-3-3
  • Pitch: 32" (81 cm)
  • Width: 18"+ per seat
  • Screen: Personal AVOD entertainment

Airbus A330-300/A330-900neo:

  • Configuration: 2-4-2
  • Pitch: 31" (79 cm)
  • Width: 18"
  • Screen: LED touchscreen with USB and AC power (shared outlets)
  • Features: Footrests on newer aircraft

Boeing 737-800:

  • Configuration: 3-3
  • Pitch: 31-32"
  • Width: 17"
  • Screen: Personal AVOD on newer aircraft

Economy Amenities:

  • Complimentary meals on all flights (full-service carrier)
  • Complimentary soft drinks and alcohol on international flights
  • Pillow, blanket, and headphones provided
  • Duty-free shopping available

In-Flight Entertainment (KrisWorld)

  • AVOD (Audio Video On Demand) on 777, A330, and newer 737-800 aircraft
  • Movies, TV shows, music, games
  • USB-A charging ports
  • AC power outlets (shared on some aircraft)

Dining

Full Meal Service:

  • Indonesian cuisine featuring regional specialties
  • International options available
  • Special meals: Vegetarian, Halal, Hindu, low-sodium, diabetic (request 24+ hours in advance)

Signature Dishes:

  • Nasi goreng (Indonesian fried rice)
  • Rendang (spiced beef)
  • Satay with peanut sauce
  • Regional Indonesian cuisine rotating by destination