VN
HVN
211
About
Vietnam Airlines is the flag carrier of Vietnam and one of Southeast Asia's leading full-service airlines. Founded in 1956, the airline is headquartered in Hanoi and operates from dual hubs at Ho Chi Minh City's Tan Son Nhat International Airport (SGN) and Hanoi's Noi Bai International Airport (HAN).
As a SkyTeam alliance member since June 2010 (the first Southeast Asian carrier to join the alliance), Vietnam Airlines offers connectivity to over 1,000 destinations worldwide through its partner network. The airline operates more than 130 routes covering 58 domestic and 72 international destinations across Asia, Europe, Australia, and North America.
Vietnam Airlines maintains one of Asia's youngest fleets, featuring Boeing 787-9 and 787-10 Dreamliners, Airbus A350-900s, and A321neos. The airline's Golden Lotus brand, introduced in 2002 and updated in 2015, symbolizes Vietnamese cultural heritage and the airline's commitment to premium service.
Hubs & Focus Cities
Airports where Vietnam Airlines operates 5+ routes
Network
55 airports served
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+5 more airports
Baggage Policy
Carry-On Allowance
For tickets issued from May 5, 2025 (routes to/from Europe, Oceania, Americas):
| Class | Pieces | Total Weight | Max per Piece |
|---|---|---|---|
| Economy | 1 bag + 1 accessory | 12 kg (26 lbs) | 10 kg (22 lbs) |
| Premium Economy | 2 bags + 1 accessory | 18 kg (40 lbs) | 10 kg (22 lbs) |
| Business | 2 bags + 1 accessory | 18 kg (40 lbs) | 10 kg (22 lbs) |
Dimensions:
- Main bag: 56 x 36 x 23 cm (22" x 14" x 9") / 115 cm total
- Accessory: 40 x 30 x 15 cm (16" x 12" x 6")
Checked Baggage
Domestic Flights (within Vietnam):
| Class | Bags | Weight per Bag |
|---|---|---|
| Economy | 1 | 23 kg (50 lbs) |
| Premium Economy | 1 | 32 kg (70 lbs) |
| Business | 1 | 32 kg (70 lbs) |
Southeast Asia:
| Class | Bags | Weight per Bag |
|---|---|---|
| Economy | 1 | 23 kg (50 lbs) |
| Premium Economy | 1 | 23 kg (50 lbs) |
| Business | 1 | 32 kg (70 lbs) |
Hong Kong, China, Taiwan, South Korea, Australia, Europe (except Russia):
| Class | Bags | Weight per Bag |
|---|---|---|
| Economy | 1 | 23 kg (50 lbs) |
| Premium Economy | 2 | 23 kg (50 lbs) each |
| Business | 2 | 32 kg (70 lbs) each |
Japan (Tokyo, Osaka from Hanoi/HCMC) and Americas:
| Class | Bags | Weight per Bag |
|---|---|---|
| Economy | 2 | 23 kg (50 lbs) each |
| Premium Economy | 2 | 23 kg (50 lbs) each |
| Business | 2 | 32 kg (70 lbs) each |
Size Limit: 158 cm (62 in) total dimensions per bag
Excess Baggage Fees
Domestic Routes:
| Fee Type | Price (VND) | USD Equivalent |
|---|---|---|
| Extra standard piece | 600,000 | ~$24 |
| Overweight piece | 800,000 | ~$32 |
| Oversized (203-330 cm) | 2,000,000 | ~$80 |
International Routes: Fees vary by zone. Prepaid baggage available online at discounted rates.
Tip: Always pre-purchase extra baggage online—airport fees are significantly higher.
Lotusmiles Member Benefits
| Status | Bonus Allowance |
|---|---|
| Titanium | +1 piece (23 kg) |
| Gold | +1 piece (23 kg) |
| Platinum | +2 pieces (23 kg each) |
| Million Miler | +2 pieces (23 kg each) |
Special Items
| Item | Domestic Fee (VND) | Notes |
|---|---|---|
| Bicycle | 1,200,000 (~$48) | Over 45kg: 1,800,000 |
| Golf clubs | 2,500,000 (~$100) | Single bag |
| Car seat | Free | Gate-check available |
| Stroller | Free | Gate-check available |
| Wheelchair | Free |
Infant Allowance: 1 piece up to 10 kg (22 lbs) + collapsible stroller free. Americas routes: 1 piece up to 23 kg.
Fees as of January 2025. Verify at vietnamairlines.com/baggage.
In-Flight Experience
Business Class
Boeing 787-9/787-10 & Airbus A350-900:
| Feature | Details |
|---|---|
| Configuration | 1-2-1 (all aisle access) |
| Seat type | Fully lie-flat |
| Bed length | Up to 78" (198 cm) |
| Screen | 15.4" HD touchscreen |
| Layout | Reverse herringbone (787) / Staggered (A350) |
Airbus A321:
| Feature | Details |
|---|---|
| Configuration | 2-2 |
| Pitch | 45" (114 cm) |
| Width | 18" (46 cm) |
| Recline | Angle-flat with footrest |
| Seats | 16 Business Class seats |
Business Class Amenities:
- Complimentary WiFi (unlimited, through December 2025 on A350)
- Premium meal service with Vietnamese and international options
- Amenity kit
- Priority check-in and boarding
Premium Economy
Boeing 787-9:
| Feature | Details |
|---|---|
| Configuration | 2-3-2 |
| Pitch | 38" (96.5 cm) |
| Recline | 5.9" (15 cm) |
| Screen | 10.6" (27 cm) HD touchscreen |
| Extras | Pillow, blanket, slippers |
Premium Economy is available on Boeing 787-9 and Airbus A350 aircraft only. Passengers receive priority boarding after Business Class.
Economy Class
Widebody (787/A350):
| Feature | Details |
|---|---|
| Configuration | 3-3-3 |
| Pitch | 32" (81 cm) |
| Width | 18" (46 cm) |
| Screen | Personal seatback entertainment |
Airbus A321:
| Feature | Details |
|---|---|
| Configuration | 3-3 |
| Pitch | 32" (81 cm) |
| Width | 18" (46 cm) |
| Seats | Up to 162 seats |
Entertainment
Widebody Aircraft (787, A350):
- Panasonic/Thales seatback IFE systems
- Movies, TV shows, music, games
- Multiple languages including Vietnamese, English, Korean, Japanese
Airbus A321 Fleet:
- LotuStar wireless streaming to personal devices
- Connect to onboard WiFi (no internet browsing)
- Same content library as widebody aircraft
- In-seat ordering for food, beverages, duty-free
Catering
Complimentary on all classes:
- Vietnamese cuisine alongside international options
- Fresh croissants on breakfast services
- Wine service on international flights over 3 hours
- Beverages including cocktails, beer, soft drinks, tea, coffee
Special Meals (pre-order required):
- Vegetarian (VGML)
- Diabetic (DBML)
- Gluten-free (GFML)
- Non-lactose (NLNL)
- Fruit platter (FPML)
Tips & Tricks
Booking:
- Book directly on vietnamairlines.com for best flexibility with changes
- Premium Economy only available on 787-9 and A350 aircraft
- Compare fares including baggage—domestic Economy includes 1x23kg bag
At the Airport:
- Arrive early at SGN and HAN during peak hours (immigration can be slow)
- International flights require counter visit even with online check-in
- Use mobile boarding pass for domestic flights without checked bags
- Business Class passengers: Access Lotus Lounges at SGN T2 and HAN T2
Baggage:
- Always pre-purchase extra baggage online—airport fees are 2-3x higher
- Weight limits strictly enforced, especially on A321 domestic flights
- Combine baggage pools if traveling with family on same booking
In-Flight:
- A321 wireless entertainment requires connecting to LotuStar WiFi (no internet)
- Pre-order special meals at least 24 hours before departure
- Business Class on A350: Free unlimited WiFi through December 2025
- Widebody aircraft (787, A350) have significantly better seats than A321
Lotusmiles:
- Join before your first flight to earn miles immediately
- Miles expire after 3 years—book an award or earn miles to keep active
- Gold status gives Business Lounge access and SkyTeam Elite benefits
- Platinum unlocks SkyPriority and access to 750+ SkyTeam lounges worldwide
Upgrades:
- Paid upgrades sometimes available at check-in or online
- Lotusmiles members can upgrade using miles (subject to availability)
- Best upgrade chances on less popular routes and times
Common Issues:
- Carry-on weight strictly enforced (12kg Economy, 18kg Business/Premium)
- A321 has no seatback screens—download app or bring entertainment
- International routes require 50 minutes at counter before departure
- Online check-in not available at all airports—check before traveling
Alliance
Vietnam Airlines is a member of SkyTeam, enabling seamless connections and shared benefits with partner airlines.